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Lead Product Manager

H&R Block
Remote
United States

As a Lead Product Manager on our emerging technology team, you will have the opportunity to bring new products in the genAI/ML space to life, in test and at scale, for end-users.  Your role will involve a blend of strategic thinking, technical acumen, and cross-functional collaboration to build and launch new, best-in-class customer experiences.  We offer a supportive and collaborative work environment with opportunities for career growth and professional development. 

Behavioral Traits: 

  • Ability to quickly understand, drive, and influence business process and technical design discussions with engineering, data science and product stakeholders 

  • Natural leader with strong communication skills and experience building new product vision and strategy 

  • Ability to thrive in a constantly evolving technology environment  

  • The candidate must be willing to learn new technologies and share learnings with peers continually 

  • Customer obsessed with ability to thread the needle on business outcomes 

What you will do... 

  • Lead a cross-functional effort to bring new customer-facing experiences to life  

  • Collaboration with data scientists and engineers to define technical requirements  

  • Creation of requirements, roadmap, and MVP launch criteria for new experiences leveraging emerging technologies 

  • Conduct user research, market analysis, and competitive benchmarking to validate hypotheses and inform product decisions 

  • Prioritization of features and enhancements, including, but not limited to, development of OKRs, OSTs, and leadership of discovery ceremonies